Our Privacy Policy

We believe privacy is not a privilege, but a promise

Last updated: 24 November 2025

1. Introduction

Welcome to Swiss Limo Services (“we”, “our”, “us”). We are committed to protecting the privacy and security of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, in accordance with Swiss law (Federal Act on Data Protection, “FADP” / DSG).

2. Data Controller

The data controller for the processing of personal data on this website is:

Swiss Limo Services
Operated by: Safare GmbH
Address: Bändlistrasse 100, 8064 Zürich, Schweiz
Email: info@swisslimoservices.ch

If you are processing data of Swiss residents, be aware that under the revised DSG you may also need to consider appointing a Swiss-based representative.

3. Personal Data We Collect

We may collect and process the following categories of personal data when you use our website:

  • Contact information (e.g., name, email address, phone) — via contact forms or bookings.

  • Technical data (e.g., IP address, device type, browser, operating system) — for website functionality, analytics.

  • Usage data (e.g., pages visited, time spent, click behavior) — via cookies or similar technologies.

  • Other data you voluntarily provide (e.g., emails, messages, feedback).

4. Legal Basis for Processing

Under Swiss law, we process your personal data based on one or more of the following legal bases:

  • Consent: For non-essential cookies or marketing communications.

  • Legitimate Interests: Operating and improving our website, maintaining security, preventing fraud.

  • Contractual Necessity: To provide services you request, such as booking transfers.

  • Legal Obligation: Where required by law.

5. Purpose of Data Collection

We use your personal data to:

  • Operate, maintain, and improve our website.

  • Respond to your inquiries, messages, or booking requests.

  • Provide the requested services.

  • Analyse website usage to improve user experience and marketing.

  • Comply with legal obligations and protect our rights and users.

6. Cookies & Tracking Technologies

We use cookies and similar technologies. Some are essential; others require your consent (e.g., analytics, marketing). You can manage or refuse cookies via your browser settings.

7. Data Sharing / Recipients

We may share your personal data with:

  • Service providers (e.g., hosting, email, analytics) under confidentiality agreements.

  • Authorities or third parties when required by law or to protect our legal rights.

Transfers outside Switzerland will have appropriate safeguards when required.

8. Security Measures

We implement technical and organizational measures to protect your data from unauthorized access, loss, or alteration.

9. Data Retention

Personal data is kept only as long as necessary to fulfil its purpose, unless longer retention is legally required.

10. Your Data Subject Rights

You have the right to:

  • Access your data.

  • Correct inaccuracies.

  • Request deletion or anonymization.

  • Withdraw consent at any time.

  • Object to processing based on legitimate interests.

  • Request data portability.

Contact us at info@swisslimoservices.ch to exercise these rights.

11. Data Breach Notification

We will notify affected users and the Federal Data Protection and Information Commissioner (FDPIC) if a breach poses high risk.

12. Privacy by Design & Default

We limit data collection to what is necessary and implement safeguards from the start.

13. Changes to This Policy

We may update this Privacy Policy and will indicate the “Last updated” date. Review periodically for updates.

14. Contact / Complaint

For questions or complaints, contact:

Swiss Limo Services
Operated by: Safare GmbH
Email: info@swisslimoservices.ch
Address: Bändlistrasse 100, 8064 Zürich, Schweiz

You can also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).