Frequently Asked Questions

Quick answers for a seamless and safe ride.

You can easily book online, via email at info@swisslimoservices.ch, or by phone. Once confirmed, your chauffeur and vehicle are reserved for your requested time.

We provide a premium fleet including Mercedes E-Class, S-Class, and V-Class. Each vehicle is professionally maintained for comfort and safety.

Yes! We offer Switzerland-wide and Europe-wide transfers, including cross-border trips to Italy, France, and Austria.

Absolutely. You can request a female chauffeur at the time of booking for a personalized and comfortable experience.

We monitor your flight in real time and adjust pickup accordingly. Up to 1 hour waiting time is free at airports.

All chauffeurs are trained professionals, vehicles are regularly inspected, and safety protocols are strictly followed for your peace of mind.

 

  • >24 hours before: 20% fee

  • <24 hours: 50% fee

  • <4 hours / no-show: full charge
    We recommend notifying us early to avoid extra charges.

  • Yes! Our team is available around the clock to assist with bookings, inquiries, or any issues during your journey.

  • Yes! We aim to provide a personalized experience, including music preferences, stops along the route, or other special needs.

     

  • Charges depend on the vehicle type, distance, waiting time, and any additional services. We provide a transparent quote upfront for every booking.